Privacy Policy
Last updated Jun 09, 2026
Welcome to AKARIA's Privacy Policy.
AKARIA provides bespoke real estate services for private clients, investors, property buyers, sellers, landlords, tenants, and business clients seeking premium residential, commercial, and land opportunities in Dubai and internationally.
Our services include access to curated real estate opportunities, luxury residential properties, commercial properties, land plots, market insights, client consultations, property inquiries, and communication through our website, mobile application, WhatsApp, email, and other contact channels.
At AKARIA, client privacy, discretion, and confidentiality are central to the way we operate. We are committed to protecting your personal data and handling all client information with appropriate care, security, and confidentiality.
This Privacy Policy explains how AKARIA collects, uses, stores, shares, and protects personal data when you access our website at www.akaria.ae, use our mobile application, contact us, submit an inquiry, request a consultation, communicate with our team, or otherwise interact with our services.
By using AKARIA's website, mobile application, or services, you confirm that you have read and understood this Privacy Policy and agree to the processing of your personal data as described below.
1. Introduction
This Privacy Policy applies to anyone who accesses, uses, or interacts with AKARIA's website, mobile application, or related services.
References to “you” mean users of our services, including private clients, investors, property buyers, sellers, landlords, tenants, business clients, website visitors, mobile application users, and any person who contacts or communicates with AKARIA.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or privacy practices. The latest version will always be available on our website.
2. Data We Collect
We may collect the following types of personal data:
Contact information
This may include your name, email address, phone number, WhatsApp number, country of residence, and preferred communication method.
Inquiry and consultation information
This may include information you provide when you contact us, submit a property inquiry, request a consultation, ask to be contacted, or communicate with our team.
Property preference information
This may include your preferred property type, location, budget, investment goals, residential or commercial requirements, land requirements, viewing preferences, and other real estate needs.
Transaction-related information
Where relevant to a real estate transaction or consultation, we may process information related to buying, selling, leasing, investment interest, property ownership, documentation, payment status, identity verification, or compliance checks.
Communication data
This may include messages sent through our website, mobile application, WhatsApp, chat, email, phone, or other communication channels.
Account information
If the mobile application or website allows account creation, we may collect account details such as name, email address, phone number, password, profile information, saved preferences, saved properties, and app activity.
Technical and device data
This may include device type, operating system, app version, browser type, IP address, device identifiers, crash logs, diagnostic data, performance data, and security logs.
Usage and analytics data
This may include information about how you use our website or mobile application, such as pages viewed, screens opened, features used, actions taken, session activity, and interaction history.
Cookies and similar technologies
We may collect information through cookies and similar technologies to improve website performance, remember preferences, analyze traffic, and improve user experience.
3. How We Collect Data
We collect personal data in the following ways:
Directly from you
When you submit an inquiry, contact us, request a consultation, use WhatsApp or chat, create an account, save properties, communicate with our team, or provide information during the real estate process.
Automatically
When you use our website or mobile application, we may collect technical, device, usage, analytics, and cookie data.
From third parties
Where necessary, we may receive personal data from service providers, real estate partners, analytics providers, communication tools, public sources, legal advisors, or parties involved in a real estate transaction.
4. How We Use Your Personal Data
We use your personal data to:
- respond to your inquiries and consultation requests;
- provide information about residential, commercial, and land opportunities;
- match you with suitable real estate options based on your preferences;
- communicate with you through email, phone, WhatsApp, chat, or other contact channels;
- arrange viewings, meetings, and client consultations;
- support buying, selling, leasing, investment, or property advisory processes;
- provide market insights and relevant property updates;
- manage client relationships and service requests;
- operate and improve our website, mobile application, and services;
- personalize your experience;
- analyze usage trends and improve service quality;
- protect the security, confidentiality, and integrity of our services;
- prevent fraud, misuse, unauthorized access, or illegal activity;
- comply with legal, regulatory, audit, and business obligations.
5. Legal Basis for Processing
Where required by applicable law, we process your personal data based on one or more of the following legal grounds:
- your consent;
- performance of a contract or steps taken before entering into a contract;
- our legitimate business interests, including providing and improving our services;
- compliance with legal or regulatory obligations;
- protection of our rights, users, clients, and business operations.
6. Sharing of Personal Data
We may share your personal data with selected third parties where necessary to provide our services or comply with legal obligations.
This may include:
- service providers who support hosting, website operation, mobile app operation, analytics, security, communication, customer support, and technical infrastructure;
- real estate partners, brokers, developers, consultants, or transaction parties where necessary to respond to your request or support a real estate process;
- communication providers, including email, phone, WhatsApp, chat, and customer support tools;
- analytics providers who help us understand and improve website and application usage;
- professional advisors, including legal, tax, audit, insurance, or compliance advisors;
- regulators, authorities, courts, or law enforcement bodies where required by law;
- buyers, successors, or investors in connection with a merger, acquisition, restructuring, financing, or sale of assets.
We require third parties to respect the security and confidentiality of your personal data and to process it only for permitted purposes.
We do not sell your personal data.
We do not use your personal data for cross-app tracking without your consent where such consent is required by applicable law or platform rules.
7. Confidentiality and Discretion
AKARIA works with private clients and high-value real estate opportunities where discretion is essential.
We handle client information, property interests, transaction details, communication history, and related personal data with appropriate confidentiality.
Access to client information is limited to authorized personnel and trusted service providers who need such access to deliver our services, support client requests, or comply with legal obligations.
8. Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, improve user experience, analyze traffic, remember preferences, and improve our services.
You can manage or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
9. User Content
If you submit or upload content through AKARIA's website, mobile application, chat, WhatsApp, email, or other channels, such content may be processed to provide our services.
This may include property details, photos, documents, messages, inquiries, preferences, or other information you choose to share.
You are responsible for ensuring that any information you provide is accurate and that you have the right to share it.
10. Data Storage and Retention
We retain personal data only for as long as necessary for the purposes described in this Privacy Policy.
This may include retaining data to provide services, manage client relationships, complete real estate processes, comply with legal obligations, resolve disputes, prevent fraud, maintain security, and support business records.
Where personal data is no longer required, we will delete, anonymize, or securely store it in accordance with applicable laws and our internal retention practices.
11. Data Security
We use appropriate technical and organizational measures to protect personal data from unauthorized access, loss, misuse, alteration, disclosure, or destruction.
These measures may include access controls, secure systems, confidentiality procedures, monitoring, and other security practices.
However, no system or method of transmission over the internet is completely secure. You are responsible for keeping your account credentials and communication channels secure.
12. International Data Transfers
Your personal data may be transferred to, stored, or processed in countries outside your country of residence.
Where we transfer personal data internationally, we take appropriate steps to protect it in accordance with applicable data protection laws.
13. Your Rights
Depending on your location and applicable law, you may have the right to:
- access your personal data;
- request a copy of your personal data;
- correct inaccurate or incomplete personal data;
- request deletion of your personal data;
- object to certain processing activities;
- restrict the processing of your personal data;
- withdraw consent where processing is based on consent;
- request information about how your personal data is used.
To exercise your rights, please contact us at info@akaria.ae.
14. Account and Data Deletion
You may request deletion of your account and associated personal data by contacting us at info@akaria.ae or through the mobile application where this option is available.
After receiving your request, we will take reasonable steps to delete or anonymize your personal data, unless we are required or permitted to retain certain information for legal, regulatory, audit, tax, fraud prevention, security, dispute resolution, or legitimate business purposes.
15. Marketing Communications
If you choose to receive updates from AKARIA, we may send you information about real estate opportunities, market insights, property updates, events, or services that may be relevant to you.
You may opt out of marketing communications at any time by following the unsubscribe instructions in our messages or by contacting us at info@akaria.ae.
Service-related communications, such as responses to inquiries, transaction updates, security notices, or legal notices, may still be sent where necessary.
16. Children's Privacy
AKARIA's services are not intended for children.
We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without appropriate consent, we will take steps to delete it.
17. Business Transitions
If AKARIA is involved in a merger, acquisition, financing, restructuring, or sale of assets, personal data may be transferred as part of that transaction.
We will continue to protect personal data in accordance with this Privacy Policy and applicable law.
18. Links to Third-Party Websites
Our website or mobile application may contain links to third-party websites, services, or platforms.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal data.
19. Updates to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update it, we will revise the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
20. Contact Us
If you have any questions, requests, or concerns about this Privacy Policy or how AKARIA processes personal data, please contact us at:
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